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Communication Skills - Listening, and Workplace Dynamics
https://WebToolTip.com
Published 5/2026
Created by Faisal Shahzad
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All Levels | Genre: eLearning | Language: English | Duration: 25 Lectures ( 1h 38m ) | Size: 1.3 GB
Communication Essentials: Verbal, Nonverbal, Interpersonal Effectiveness, Skills for Work, Leadership, & Relationships.
What you'll learn
⚡ Understand the major models and principles of communication theory.
⚡ Explain how encoding, decoding, and context influence message interpretation.
⚡ Identify semantic, physical, and psychological barriers to effective communication.
⚡ Apply the Seven C’s of communication to improve clarity and precision.
⚡ Interpret verbal and non-verbal communication, including tone, gestures, body language, personal space, touch, and timing.
⚡ Distinguish between denotative and connotative meaning in language.
⚡ Develop active listening skills and apply structured listening models in real conversations.
⚡ Recognize how cognitive biases and emotional intelligence affect communication outcomes.
⚡ Use feedback, clarification, and verification techniques to reduce misunderstanding.
⚡ Apply assertiveness techniques to communicate confidently and respectfully.
⚡ Understand conflict resolution models and negotiation strategies for managing disagreements.
⚡ Analyze interpersonal communication frameworks such as the Johari Window and Transactional Analysis.
⚡ Understand group communication dynamics and recognize the effects of groupthink.
⚡ Explain how communication flows within organizations through formal and informal networks.
⚡ Understand intercultural communication principles and how cultural differences influence interaction.
⚡ Apply strategic communication principles in workplace, leadership, and crisis communication situations.
Requirements
❗ No prior knowledge of communication theory is required.
❗ A willingness to learn and apply communication concepts in real-life situations. |
[ WebToolTip.com ] Udemy - Communication Skills - Listening, and Workplace Dynamics
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1 - Foundations of Communication Theory
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1. The Linear and Transactional Models of Communication.mp4 (47.5 MB)
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2. The Role of Encoding and Decoding in Message Transfer.mp4 (52.5 MB)
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3. Identifying Semantic, Physical, and Psychological Barriers.mp4 (54.8 MB)
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4. The Impact of Context Physical, Social, and Temporal Dimensions.mp4 (55.6 MB)
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5. The Seven C's of Effective Communication.mp4 (49.4 MB)
2 - Verbal and Non-Verbal Communication Frameworks
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10. Haptics and Chronemics Touch and Time in Communication.mp4 (85.9 MB)
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6. Paralanguage The Mechanics of Voice, Pitch, and Tone.mp4 (59.5 MB)
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7. Kinesics The Science of Body Movement and Gestures.mp4 (48.3 MB)
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8. Proxemics Understanding Personal Space and Territory.mp4 (47.5 MB)
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9. Linguistic Precision Denotative versus Connotative Meaning.mp4 (53.1 MB)
3 - Listening and Cognitive Processing
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11. Active versus Passive Listening Theoretical Distinctions.mp4 (59.2 MB)
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12. The HURIER Model of Listening Comprehension.mp4 (69.4 MB)
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13. Cognitive Biases and Their Impact on Information Reception.mp4 (48.3 MB)
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14. Emotional Intelligence (EQ) as a Communicative Filter.mp4 (60.3 MB)
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15. The Feedback Loop Verification and Clarification Processes.mp4 (56.2 MB)
4 - Structural Interpersonal Dynamics
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16. Assertiveness Frameworks The DESC Script Method.mp4 (45.2 MB)
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17. Conflict Resolution Models The Thomas-Kilmann Matrix.mp4 (46.8 MB)
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18. The Johari Window Managing Self-Disclosure and Perception.mp4 (48.4 MB)
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19. Transactional Analysis Ego States in Communication.mp4 (47.9 MB)
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20. Negotiation Strategies Integrative versus Distributive Approaches.mp4 (44.9 MB)
5 - Organizational and Group Communication
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21. Groupthink Identifying Structural Barriers to Collective Logic.mp4 (45.8 MB)
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22. Formal versus Informal Communication Networks in Organizations.mp4 (45.5 MB)
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23. Intercultural Communication Hofstede’s Cultural Dimensions.mp4 (51.0 MB)
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24. Crisis Communication Principles of Strategic Messaging.mp4 (63.0 MB)
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25. Upward, Downward, and Horizontal Information Flow Patterns.mp4 (48.5 MB)
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Bonus Resources.txt (0.1 KB)
files
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